A new lease of life - Spotlight on leasehold, shared ownership and new builds - Housing Ombudsman Service - Published September 2020

A new lease of life - Spotlight on leasehold, shared ownership and new builds - Housing Ombudsman Service - Published September 2020

This report brings together insights from almost 2000 leaseholder and shared ownership complaints received by the Housing Ombudsman during the past 2 years resulting in 800 formal investigations.

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